How long does a private wig consultation take?

A private wig consultation at The Roche Hair Experience usually takes around an hour. This gives you time to chat with Charles about your hair, ask questions and try different wigs or hair toppers without feeling rushed.

Can I take my wig home on the same day as my consultation?

You may be able to take your wig home on the day, depending on which piece you choose and whether it needs any alterations. A wig that's available and already fits well may be ready sooner than one that needs further styling or personalisation. Charles will explain what's involved and when you can expect your chosen hair to be ready.

When should I book a wig consultation before chemotherapy?

It's worth arranging your consultation before chemotherapy begins, if you have the opportunity. Visiting while you still have your usual hair can make it easier to match your current colour, length and hairstyle. It also gives you time to try different options before you need them. If your treatment has already started or you've begun losing your hair, you can still book an appointment with Charles.

Can I book a consultation if I already have a wig that doesn't feel right?

Absolutely. If you've bought a wig online or elsewhere and aren't happy with how it looks or feels, you're welcome to book a consultation with Charles. You can talk through what's disappointing you about your current wig, whether that's the fit, fullness, colour or style. Charles can then help you try different options at Roche and find something better suited to what you're looking for.

What happens if my hair continues to thin or starts growing back?

Changes in your own hair can affect how your wig fits, particularly if you lose more hair or experience regrowth. Charles can assess the fit of a wig purchased through Roche and explain whether adjustments would help keep it comfortable and secure. This can be particularly relevant during and after chemotherapy, when your hair may change over time.

What if my scalp is sensitive when trying on wigs?

Let Charles know if your scalp feels particularly sensitive or tender. This can affect which wig constructions and materials feel comfortable against your skin. He can help you look at gentler fitting options and explain which features may be worth trying. If your scalp is sore, damaged or affected by medical treatment, it's also sensible to check with your healthcare team before wearing anything that could cause further irritation.

Can I come back for adjustments after buying my wig?

Yes. The Roche Hair Experience offers ongoing support after you've chosen your wig or hair topper. If the fit changes, you're having trouble styling it or you'd like advice on keeping it in good condition, you can contact Charles. He can discuss whether an adjustment, restyling or professional refresh would be appropriate for a piece purchased through Roche.

Do I need a referral to book a wig consultation?

You can book a private consultation directly with The Roche Hair Experience. You don't need to wait for a hospital or another organisation to arrange an appointment for you. Charles welcomes women experiencing different types of hair loss, including chemotherapy related hair loss, alopecia and general thinning.

First Wig Consultation: Trying Styles and Finding Your Fit

This article explains what to expect during your first private wig consultation at The Roche Hair Experience in Stafford. It covers how to prepare for your appointment, what to bring, and how Charles helps you explore different wigs and hair toppers based on your hair loss, preferred hairstyles, lifestyle and budget. It also explains what happens when trying on different styles, how wig fitting and personalisation work, and what to expect if your chosen hair needs further adjustments or styling. For women feeling nervous about their first appointment, it answers common questions about bringing someone along, consultation times, sensitive scalps and ongoing support, while reassuring them that there is no obligation to make a purchase on the day.

You've been looking at wigs online, perhaps saving a few styles you like, but there's only so much you can tell from a photograph.

You'd really like to try some on and see how they look, although the thought of booking your first wig consultation brings up a few questions.

Will you need to explain what's happened to your hair?

Can you bring someone along?

Will you be expected to choose something on the day?

Perhaps you're also wondering whether you need a full wig at all, especially if your hair has only started thinning.

At The Roche Hair Experience in Stafford, you'll meet Charles for a private appointment where you can talk about your hair, try different styles and see what suits you.

Here's what you can expect from your first visit.

You might be thinking...	How Charles can help	What you'll get from your visit
"My hair's thinning, but I don't know if I've lost enough to need a full wig."	Charles can look at where your hair is thinning and help you try suitable wigs or toppers to see how much coverage you need.	You'll see whether a topper could work with your existing hair or whether you'd prefer a complete hairstyle.
"My own hair has always been quite fine. I don't want to suddenly have twice as much hair."	Try styles with different amounts of fullness and see how they sit around your face. Charles can also explain whether a piece could be thinned or styled to suit you better.	You'll get a better idea of how a wig could look with the amount of hair you're used to.
"I'm not sure I'm ready to talk about everything that's happened with my hair."	Your appointment is private, with Charles taking time to understand the changes that matter when choosing your hair. You can share as much of your personal experience as you're comfortable with.	You'll have someone helping you find suitable hair without feeling you need to explain every part of your experience.
"What if I get there and none of the wigs look like me?"	Charles can help you try different colours, lengths and styles, using your feedback to narrow down what suits you. You can also bring photographs of your previous hairstyle.	You'll see what suits you in person, including styles you might never have picked from a photograph.
"I'm worried I'll feel pressured to choose something before I'm ready."	You can try different pieces, ask about fitting and personalisation, and discuss the next steps without having to purchase on the day.	You'll leave knowing more about what you like and which options are worth exploring further, even if you haven't made a decision.

If you've got photographs of how you used to wear your hair, or a style you've seen that you'd love to try, bring them along.

They'll give Charles a better idea of the look you're hoping for.

It can also help to think about how you'd like to wear your new hair.

Are you looking for something for everyday use?

Do you enjoy styling your hair, or would you prefer something that needs very little doing to it in the morning?

We'd really encourage you to bring someone along, whether that's your partner, a friend or a family member.

Having someone who knows you well can be a lovely help when you're trying different styles.

They can offer an honest opinion, help you narrow down your favourites and enjoy the experience with you.

When you arrive, Charles will spend some time chatting with you before you begin trying anything on.

He'll want to understand how your hair has changed, what you're hoping for and how you normally like to wear it.

Perhaps you've always had a short bob and would love to recreate it.

Maybe you've had long hair for years and can't imagine yourself with anything shorter.

Or perhaps you fancy a change!

Someone who enjoys curling and styling their hair may prefer different options from someone who wants to put their hair on in the morning and get on with their day.

You can also talk about your budget.

There's a difference in price between human hair wigs, fibre and custom pieces, and Charles can help you look at options within the amount you're comfortable spending.

What you tell Charles helps him suggest styles worth trying.

This is where you finally get to see the styles you've been looking at on yourself.

Charles will help you try different wigs and hair toppers, looking at the colour, length, shape and how the hair sits around your face.

You might arrive with your heart set on a shoulder length bob, then try on something completely different and love it!

You can also see and feel the differences between human hair and fibre.

Human hair gives you more freedom to change the styling, while fibre wigs can be a lovely option if you'd prefer a style that needs less attention each morning.

As you try different pieces, you can look at the little details.

Does the parting sit where you're used to having it?

Would you prefer a softer fringe?

Is the colour close to your own, or would you like to try another shade?

These are much easier things to judge when you've actually got the hair on.

Once you've found a style you like, Charles can look more closely at how it fits and feels when you're wearing it.

He can check how the wig sits around your head, whether it feels secure and whether anything needs adjusting for a more comfortable fit.

The amount of hair, where the parting sits and how the fringe frames your face can all affect the finished look.

Depending on the piece, Charles may be able to make adjustments or explain when a different style would be more suitable.

If you're planning to wear your wig regularly, this is also a good opportunity to ask about keeping it secure and comfortable throughout the day.

If you find a wig or topper you love, Charles will explain whether it's ready to wear or needs any changes first.

That might include adjusting the fit, reducing some of the fullness or arranging further styling.

The Roche Hair Experience also works with a hairstylist for any final shaping that's needed.

He'll also help you understand how to put it on, look after it and style it at home.

If you'd prefer some time to think, you'll leave with a better idea of which styles appealed to you and what you'd like to try next.

Having your appointment privately with Charles means you can talk about your hair and what you'd like to achieve without other customers around you.

Charles can help you work through the little things that often make choosing a wig difficult, whether that's finding a colour close to your own, getting the fullness right or working out which type of hair will suit your routine.

And once you've chosen your wig or topper, you'll have someone you can come back to for advice on wearing and looking after it.

Based in Stafford, The Roche Hair Experience offers private appointments for women looking for wigs during chemotherapy, as well as those experiencing alopecia, thinning hair and other forms of hair loss.

How long does a private wig consultation take?
A private wig consultation at The Roche Hair Experience usually takes around an hour.

This gives you time to chat with Charles about your hair, ask questions and try different wigs or hair toppers without feeling rushed.
Can I take my wig home on the same day as my consultation?
You may be able to take your wig home on the day, depending on which piece you choose and whether it needs any alterations.

A wig that's available and already fits well may be ready sooner than one that needs further styling or personalisation.

Charles will explain what's involved and when you can expect your chosen hair to be ready.
When should I book a wig consultation before chemotherapy?
It's worth arranging your consultation before chemotherapy begins, if you have the opportunity.

Visiting while you still have your usual hair can make it easier to match your current colour, length and hairstyle. It also gives you time to try different options before you need them.

If your treatment has already started or you've begun losing your hair, you can still book an appointment with Charles.
Can I book a consultation if I already have a wig that doesn't feel right?
Absolutely. If you've bought a wig online or elsewhere and aren't happy with how it looks or feels, you're welcome to book a consultation with Charles.

You can talk through what's disappointing you about your current wig, whether that's the fit, fullness, colour or style.

Charles can then help you try different options at Roche and find something better suited to what you're looking for.
What happens if my hair continues to thin or starts growing back?
Changes in your own hair can affect how your wig fits, particularly if you lose more hair or experience regrowth.

Charles can assess the fit of a wig purchased through Roche and explain whether adjustments would help keep it comfortable and secure.

This can be particularly relevant during and after chemotherapy, when your hair may change over time.
What if my scalp is sensitive when trying on wigs?
Let Charles know if your scalp feels particularly sensitive or tender.

This can affect which wig constructions and materials feel comfortable against your skin.

He can help you look at gentler fitting options and explain which features may be worth trying.

If your scalp is sore, damaged or affected by medical treatment, it's also sensible to check with your healthcare team before wearing anything that could cause further irritation.
Can I come back for adjustments after buying my wig?
Yes. The Roche Hair Experience offers ongoing support after you've chosen your wig or hair topper.

If the fit changes, you're having trouble styling it or you'd like advice on keeping it in good condition, you can contact Charles.

He can discuss whether an adjustment, restyling or professional refresh would be appropriate for a piece purchased through Roche.
Do I need a referral to book a wig consultation?
You can book a private consultation directly with The Roche Hair Experience.

You don't need to wait for a hospital or another organisation to arrange an appointment for you.

Charles welcomes women experiencing different types of hair loss, including chemotherapy related hair loss, alopecia and general thinning.

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Brunette wig with soft waves, a fringe and a realistic hairline

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